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How You Say It Matters: Strategies for Strengthening Communication with Family Caregivers

March 25, 2021

Good communication between health-care providers and family caregivers is an essential ingredient for an effective care team. The COVID-19 pandemic has impacted the different ways that health-care providers communicate.

In this webinar, the Alzheimer Society of B.C. and Family Caregivers of B.C. will share helpful strategies that health-care providers can use to strengthen communication with family caregivers, while Erin Beaudoin (CEO, Eden Gardens) offers the experiences and perspectives from the long-term care sector. This webinar is an opportunity for health-care providers to refine their communication skills and discuss ways to build strong partnerships with families.

What you will learn from this 45-minute webinar:
• The importance of communication between health-care providers and family caregivers.
• How to recognize burnout in yourself or your colleagues, and in family caregivers.
• Tools to help you strengthen your communication skills.
• Self-care strategies that can support you in managing difficult conversations.

Both the Alzheimer Society of B.C. and Family Caregivers of BC deliver education for health-care providers to ensure they have the skills and confidence to support people in their care, informed by the voices of lived experience, to promote person-centered care and the importance of care teams.

Resources for Health Care Providers and Social Sector Professionals: 

  • Communication Resource for Health Care Providers and Social Sector Professionals (ONLINE VERSION)
  • Communication Resource for Health Care Providers and Social Sector Professionals (PRINT VERSION WITH FULL LINKS)
  • Family Caregivers of B.C. and Alzheimer Society of B.C. Resources
  • How You Say it Matters: Strategies for Strengthening Communication with Family Caregivers (PowerPoint Presentation)

What’s New

  • Our Latest Podcast – The Dementia Journey: A Caregiver’s Toolkit
  • Read our Winter 2023 Caregiver Connection online!
  • FCBC Featured in United Way’s ‘Recipes from the Heart’ Cookbook

FCBC Newsletter

Caregiver Connection is a quarterly publication full of interesting and informative articles directly related to family caregiving issues and experiences.

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