Family Caregivers of British Columbia (FCBC – formerly called Family Caregivers’ Network Society) has supported family caregivers for 26 years, and in partnership with the Ministry of Health, FCBC now offers the following services for BC residents:
Caregiver Support Line: 1-877-520-3267 toll-free within BC, Mon-Fri, 8:30am-4pm
○ One-to-one phone support
○ Information & Referral to community resources
○ Help navigating the healthcare system
○ Caregiver coaching appointments for emotional support, problem solving and brief action planning. Call or email to make a phone appointment
Education for family caregivers and health professionals
○ Tele-workshops (phone only) and/or webinars (phone and/or computer) on topics such as: Boundaries, Communication Tips, Guilt and Frustration: How Changing Your Expectations Leads to Emotional Wellness, Needs and Wants: You Both Have Them!, It’s Time for Facility Placement: What Happens Now and How Do I Cope with the Process and My Changing Role, and more. Webinars are recorded and available for downloading.
○ Family Caregiver Support Group Facilitator training for volunteers or staff to effectively set up and run support groups in your community
Online Caregiver Resource Center www.familycaregiversbc.ca available 24/7
○ Find a comprehensive listing of caregiver support groups in BC. We list all the Family Caregiver groups in BC, including general ones as well as disease-specific ones such as Alzheimer’s Disease, Stroke Recovery, etc.
○ The Caregiver Connection quarterly newsletter to stay informed and in touch
○ Outreach to community groups with presentations on family caregiving
○ What’s New list of upcoming webinars, workshops and other events
○ Blog, archived newsletters; informational handouts and articles
○ Toolkit for Employers: Resources for Supporting Family Caregivers. For employers experiencing the impact of this growing social and economic issue (70% of family caregivers are trying to juggle the demands of employment and caregiving), includes information and resources to help minimize the impact of caregiving on both the employee and the workplace. With the right information, support and education, employees can be healthier and more productive. Produced with the generous assistance of the Greater Victoria Savings Credit Union Legacy Foundation
○ Resource Guide for Family Caregivers 2nd Ed. Each chapter supports the different stages of caregiving, the emotional and informational issues we face as things change, and suggestions for resources
○ Listings of Resources for Family Caregivers across BC by Health Authority areas
Caregiver Engagement & Health Sector Collaboration
○ Including the voice of family caregivers in health system improvement efforts
○ Collaborating at local, regional and provincial levels with condition-specific organizations to improve and coordinate programs, support and recognition for family caregivers
○ Engagement in key Ministry of Health initiatives such as Patients as Partners, local health authorities integrated community care transformation, as well as Doctors of BC (formerly called BC Medical Association), Divisions of Family Practice (community-based groups of family physicians working together to achieve common health care goals), Self-Management BC, UBC’s interCultural Online health Network (iCON), Center for Collaboration & Motivational Interviewing (CCMI) and more
Reach us at E: firstname.lastname@example.org
The Caregiver Network (TCN, formerly Care-ring Voice Network) 1-866-396-2433 (toll-free) M-F, 9am-5pm (EST) offers free tele-learning conferences to Canadian caregivers; each conference can have 5 to 500 participants on the telephone. Facilitators ensure telephone sessions flow smoothly, and all sessions are confidential. Examples of tele-learning conference topics include: Activities to Do with the Person with Dementia, Balancing Work and Eldercare Commitments, Caring from Afar, Life with Aging Parents, Accompanying Your Loved Ones During Their Last Days, etc. Preregistration required. Call the Caregiver Network or register on-line. You can subscribe to their free newsletter. Past workshop recordings are on the website to listen to any time in English and in French.
In the VCH Health Area, these city specific education programs exist:
North Shore Community Resources (NSCR) – Caregiver Support Program 604-985-7138, offered by includes:
○ Education on a wide variety of caregiving topics
○ Strategies to cope with stress, and to practice self-care and relaxation techniques
○ Telephone consultation and referral to additional services
○ Resource library including relaxation CD’s, videos, books and articles
○ Bi-monthly newsletter and weekly blog posts for caregivers
○ Annual BC Family Caregivers Week Heart and Soul of Caregiving events honouring and celebrating caregivers, with a focus on self-care
○ Publishes Resource Guide for Family Caregivers – North Shore Edition (2015). Available as a pdf or hard print copy. (This is the same guide published by the Family Caregivers’ Network Society in Greater Victoria, but it has been updated and the resources listed in the North Shore edition are North Shore specific)
○ Support/Network groups to meet with other caregivers are a supportive place to share ideas and inspiration, and to be encouraged. The groups meet monthly. Choose from the 2nd Wednesday 10:30am-12:30pm, or the 1st Thursday of each month 7-9pm, at NSCR.
Richmond Cares Richmond Gives (formerly known as Volunteer Richmond Information Services (VRIS) – Caregivers Information & Referral Program 604-279-7020 offers http://www.rcrg.orgInformation & Referral to Richmond services that can assist caregivers.