These 3 I&R services cover all of BC:
bc211 Dial 2-1-1, TTY For Deaf/Hard of Hearing Callers 604-875-0885, or visit www.bc211.ca This free confidential, multilingual, 24/7, service connects people with Community, Social or Government Services (it does not refer to businesses). bc211 service is, in addition to the internet, available by phone in the Fraser Valley, Metro Vancouver, Squamish-Lillooet and Sunshine Coast regional districts. The service is expanding the area it covers and sometime in 2017 will eventually serve all of BC via the internet.
HealthLink BC (www.healthlinkbc.ca) is a free BC Ministry of Health resource which provides medically-approved information on more than 5,000 health topics, symptoms, medications, and tips for maintaining a healthy lifestyle. You can also search the online Directory to find health services near you. HealthLink BC also has a 24/7 non-emergency health information phone line: Just dial toll-free, 8-1-1 to speak anytime to a health services representative, who can help you find health information and services, or connect you directly with a registered nurse (24/7), a registered dietitian (Mon-Fri, 9am-5pm), or a pharmacist (Sun-Sat, 5pm-9am). Any one of these healthcare professionals will help you get the information you need to manage health concerns. The multilingual service provides translation services on request in 130 languages. For Text Telephone (TTY) for people who are deaf, hard of hearing or speech-impaired: call 7-1-1
Note: If you are dealing with a health emergency call 9-1-1 for ambulance, fire and police service.
BC Seniors’ Guide, 11th Edition (2016)
This 190 page guide of information and resources includes information on provincial and federal programs, with sections on benefits, health, lifestyle, housing, transportation, finances, safety and security, and other services. It is available in English at BC Seniors’ Guide as well as French version, 11th edition (2016) , Chinese version, 11th edition (2016) , and Punjabi version, 11th edition (2016)
Fraser Health Area I&R services
Abbotsford Community Services – Community Information Resource Bureau 604-859-7681 for help in Abbotsford.
Deltassist Family and Community Services Society In North Delta, call 604-594-3455; In Ladner and Tsawwassen, call 604-946-9526
Maple Ridge/Pitt Meadows Community Services 604-467-6911
SHARE Family and Community Services 604-540-9161 serves Tri-Cities, Anmore, and Belcarra
Interior Health Area I&R services
Central Okanagan FETCH (For Everything That’s Community Health) is an online resource that helps patients and health care providers find information on social and health resources within their own community
Centre for Seniors Information (CSI) – Reference Library and Referral Service (778) 470-6000, Mon-Fri, 9-4, provides a comprehensive source of information and resource materials about existing community-based support programs, government services, healthcare services, and social activities for seniors. CSI also has am accessible storefront located in the heart of Kamloops with a comprehensive collection of brochures, along with internet access to public and private services.
Creston Phone List contains some contact numbers relevant to FC. There is no date on the list so we are uncertain as to how up-to-date the list is.
Kelowna Community Resources 250-763-8008
Kootenai Community Centre Society 250-402-0068 provides I&R services to the Creston Valley and the east shore of Kootenay Lake.
Island Health Area I&R services
Campbell River & District FETCH (For Everything That’s Community Health) is an online resource that helps patients and health care providers find information on social and health resources within their own community. Covers Oyster River, Quadra Island, Cortes Island, Sayward and Gold River.
Cowichan Seniors Community Foundation – Seniors Directory lists seniors programs and services in the Cowichan Valley.
Disability Resource Centre – Victoria (includes parking permit program) 250-595-0044
Metchosin Seniors Information & Resource Centre 250-478-5150
Seniors Serving Seniors 250-382-4331 provides I&R services re: seniors resources in the Capital Region. Also produces the “Seniors Services Directory: A Community Resource Handbooks for the Capital Region” 2015-2016, 11th Edition, 68 pages. Download the PDF at the website, or phone for a print copy. Seniors Serving Seniors also has Senior Peer Counselling volunteers, Return to Health volunteers who offer social support for live-alone seniors entering and being discharged from hospital, and Seniors’ in Stitches – a seniors knitting group.
Sooke Region Resources 250-642-6364 Ext. 235 site is designed to be a comprehensive inventory of programs, services and information for the communities from Beecher Bay to Port Renfrew. The site links community members with the information they need, whether it be recreation & leisure, employment & education, or health care & social services.
Northern Health Area I&R services
Bulkley-Nechako Business Directory also lists information about community groups and government services for the areas of Burns Lake, Fort St James, Francois Lake, Fraser Lake, Houston, Smithers, Telkwa, Vanderhoof and Granisle.
Cariboo Chilcotin FETCH (For Everything That’s Community Health) is an online resource that helps patients and health care providers find information on social and health resources within their own community
Immigrant & Multicultural Services Society 250 562 2900, toll-free: 1 877 562 2977 This Prince George non-profit offers I&R for refugees and immigrants.
Northern Rockies Seniors Society 250-774-3193. This Fort Nelson non-profit can help with some questions about resources for seniors and their family caregivers.
Northern Lamplighters Activity Centre 250 774-3232 provides a gathering place and recreational place for seniors in the Fort Nelson area and is able to provide some information on services for seniors.
5430 – 50 Ave N PO BOX 3116 Fort Nelson, BC V0C 1R0
Prince George Council of Seniors (PGCOS) – Seniors Resource Centre at 721 Victoria Street, Prince George BC, and Seniors Info phone line – 250 564 9100 – answers a broad range of queries with the largest percentage pertaining to seniors’ health and housing concerns.
City of Prince Rupert – Community Directory lists services available in Prince Rupert.
Vancouver Coastal Health Area I&R services
District of North Vancouver Community Services 604-990-2387 provides information about community services in the District of North Vancouver, including the Deep Cove, Delbrook / Upper Lonsdale, Lions Gate, Lynn Creek, Lynn Valle, Seymour, and Upper Capilano neighbourhoods.
Halfmoon Bay Information and Referral Centre 604-551-8461 Helps bring people and services together in the Halfmoon Bay area.
Langley Community Services Society 604-534-7921
North Shore Community Resources (NSCR) – Information North Shore 604-985-7138 provides information about North Shore resources. NSCR also offers a Caregiver Support and Education Program for Family Caregivers, and a Seniors’ One Stop Information Program for seniors’ specific services.
OPTIONS Community Services Information and Referral, 604-584-5811, serves Delta, Surrey and White Rock.
Richmond Cares, Richmond Gives – Information Centre 604-279-7020 for services in Richmond. This information line can also provide a great deal of information to Family Caregivers in Richmond.
Sea to Sky Community Services 604-892-5796 or 1-877-892-2022, Mon-Fri, 8:30am-4:30pm provides support services and I&R for those in the Sea to Sky corridor. Serves the areas between Furry Creek and D’Arcy, including Birken, Britannia Beach, Mount Currie, Pemberton, Squamish, and Whistler.
Sunshine Coast Community Services Society 604-989-4945